Your product will be sent via the express airmail service in Portugal. The package you’ll be sent with a tracking number, and usually takes the following times to arrive the destination:
To US: about 10-15 days.
To EU: about 7 days
To Aus: about 10-15 days.
However, in some rare cases, you may experience delay due to your customs.
Please keep this in mind when ordering and order as soon as possible! We cannot be responsible for shipments that take a long time to reach their destination.

Also, the customer is responsible for any customs duties, fees or tax.

Refunds are only available before the modeling process begins.

We will not refund if the product is finished or ship out to you already.
If there are any mistakes from us, we will exchange or issue a full refund.

All our toppers are made with the polymer “Jumping Clay”.

You can check some of the details on their website:

http://www.jumpingclayusa.com/our-clay-1/#our-clay

Absolutely! Just contact us!

We accept Paypal only.

We are located in Portugal, Europe.